Archive for the ‘YouTube’ Category

Happy Holidays and Thank You’s

Thursday, November 18th, 2010

As we come up upon the holiday season, I just wanted to take a moment to say Happy Holidays and best wishes to all.

I also wanted to take a moment to say thank you for all of the downloads and support. Since January, our free apps have logged over 8.5 million unique sessions across nearly a half million downloads, and we are now averaging one app usage every 2 seconds worldwide. This is amazing and very humbling for a tiny company like GeekUtils – I can’t possibly thank everyone enough for giving us a chance and installing our apps on your device.

We couldn’t get to that point without partnering with some great YouTube celebrities, and we thank all of those who have given us the opportunity to work with them to provide their official applications into the app store.

Finally, I want to send a quick thank you to everyone who has taken the time to contact us using the “About” tab in any of our apps. Whether it be a user asking how to use a particular feature in our apps, or contacting us to make a feature suggestion – we appreciate that you are taking time out of your schedule to share your comments. In the end, it’s only by interaction with our valuable users that we can continue to add new features and functions, and make our apps into the experience that works well for everyone.

Upcoming iPad update fixes YouTube issues.

Monday, November 1st, 2010

We’ve updated our in-house iPad development devices to the iOS 4.2 beta that is distributed to developers prior to the public (for compatibility testing) and we’ve got some great news!

Many of you have reported to us that when running our apps on the iPad, videos only play in portrait mode, and once the video is done – you are unable to exit back to the app without crashing out to the home screen.

This bug was initially reported to us right after the 3.2.x updates to the iPad, and we were able to duplicate the issue.  Unfortunately, there was nothing that we could do about it.  The issue was native to the iPad’s YouTube player when running in iPhone mode.  Unfortunately, because it was a device issue, we were unable to make any corrective changes in our application to resolve this issue.

The great news is that this bug appears to be fixed in iOS 4.2!!!  Once Apple releases this latest new version (rumored to be sometime this month) – all you have to do is update to 4.2 in order to fix this longstanding issue.

We thank you for your patience, and appreciate that you iPad users have stuck with us while this bug was being worked out by the talented minds at Apple.

ShayTards App Update pending…

Sunday, September 19th, 2010

ShayCarl recently changed his iPhone youtube channel from iphonetards to iphonetard.

We had already submitted an update to Apple using the first channel.  We just discovered the change thanks to someone who e-mailed us, and we have updated our submission to Apple to reflect the correct channel name.

Unfortunately, this means that the update may be delayed.  Normally when you remove your application from review and then re-add it, it will (understandably) make you go back to the back of the line in the approval process.

We hope to see this update in the store soon.  As soon as it is available, we will let everyone know – thanks for your patience!

Why you need to set date and time correctly.

Thursday, August 19th, 2010

We’ve gotten a couple of people who have e-mailed us over the past couple of months where they tell us that in any of our apps, none of the videos will play.

The solution for this problem is simple.  When the iPod touch, iPad (and iPhones on some carriers) go completely dead, they lose the date and time settings.   The YouTube authorization algorithm requires that the date and time are set properly, because the device receives authorization for a given timeframe to play a video.

If the date and time settings are wrong, when YouTube sends back an authorization timeframe, it will always be wrong versus your device, so the videos will not play.

You would also notice that when your date and time are incorrectly set, you cannot download from the app store.  For these reasons, it is always important to make sure to reset your time settings if you ever allow the iPod or iPhone to go completely dead.

Happy YouTubing!

YouTube still having problems….

Thursday, August 12th, 2010

Some of you have noticed that the latest video from PhillyD (on his sxephil channel), and the latest two videos from StirFryTV are still not playable.  This appears to be an issue with YouTube processing.  Shane Dawson’s latest video is also still not playable after several days (it was posted last Saturday).

We have tried several times to contact YouTube and have received no response.  The moment we do, we’ll let you know when to expect resolution.

Again – this is *not* a problem with our apps nor our app framework, this is an issue with YouTube.  You would also notice that these videos are not playable on m.youtube.com.  Assuming YouTube resolves the issues with these videos, they will be available as soon as the problem is resolved.

Let’s hope YouTube fixes this issue soon.