Archive for the ‘iPad’ Category

iOS 4.2 update on iPad resolves playback issues.

Saturday, December 4th, 2010

If you remember a while back, we posted a blog entry where we described that YouTube video playback on an iPad (when running an iPhone/iPod app) was not working correctly.  Once playback started, the video was locked in portrait mode, and there was no way to exit the video once playback was finished.

As we described in this same blog entry, the iOS 4.2 update resolves this issue.  If you are using YouTube playback on the iPad, be sure to update your iPad to the new iOS 4.2 (available through iTunes).  Once your iPad is updated, videos will play back as expected.

Upcoming iPad update fixes YouTube issues.

Monday, November 1st, 2010

We’ve updated our in-house iPad development devices to the iOS 4.2 beta that is distributed to developers prior to the public (for compatibility testing) and we’ve got some great news!

Many of you have reported to us that when running our apps on the iPad, videos only play in portrait mode, and once the video is done – you are unable to exit back to the app without crashing out to the home screen.

This bug was initially reported to us right after the 3.2.x updates to the iPad, and we were able to duplicate the issue.  Unfortunately, there was nothing that we could do about it.  The issue was native to the iPad’s YouTube player when running in iPhone mode.  Unfortunately, because it was a device issue, we were unable to make any corrective changes in our application to resolve this issue.

The great news is that this bug appears to be fixed in iOS 4.2!!!  Once Apple releases this latest new version (rumored to be sometime this month) – all you have to do is update to 4.2 in order to fix this longstanding issue.

We thank you for your patience, and appreciate that you iPad users have stuck with us while this bug was being worked out by the talented minds at Apple.

Why you need to set date and time correctly.

Thursday, August 19th, 2010

We’ve gotten a couple of people who have e-mailed us over the past couple of months where they tell us that in any of our apps, none of the videos will play.

The solution for this problem is simple.  When the iPod touch, iPad (and iPhones on some carriers) go completely dead, they lose the date and time settings.   The YouTube authorization algorithm requires that the date and time are set properly, because the device receives authorization for a given timeframe to play a video.

If the date and time settings are wrong, when YouTube sends back an authorization timeframe, it will always be wrong versus your device, so the videos will not play.

You would also notice that when your date and time are incorrectly set, you cannot download from the app store.  For these reasons, it is always important to make sure to reset your time settings if you ever allow the iPod or iPhone to go completely dead.

Happy YouTubing!

Update: Android / iPad timeline

Wednesday, June 2nd, 2010

Many of you have asked when the Android and iPad versions of our popular apps, such as “PhillyD Official” will be released.

The short answer is: We are in the process of working on both.

The longer answer is: iPad will come before Android, simply because the iPad version of the app is a natural extension of the extensive codebase we have already developed for the iPhone versions.  Android requires a complete ground-up re-write of everything that we have built so far.  We have been working on the iPhone versions of these apps since November of 2009, so the complete Android rewrite will not happen overnight, but is in progress.

Timelines will heavily depend on our overall workload – but please believe me when I say that we are listening, we hear you, and we’re working as quickly as possible to bring you what you want 😉

Using our apps on iPad? Please Read ;)

Wednesday, April 21st, 2010

As the iPad grows in popularity, we are aware that a growing number of you are now using our iPhone apps on the iPad. There are a couple of quirks we have uncovered that you should keep in mind for any third party apps like ours that you run in iPhone mode on the iPad.

  • When you update an application, and that application’s icon has changed – the new icon will not be reflected on the iPad’s home screen until you reboot. In general, we believe it is a good idea to restart your iPhone/iPod/iPad periodically – so once you have installed application updates is a good time to reboot to ensure everything – including your icons, are updated. At the present time, this only appears to be the case on iPhone OS 3.2 and 4.0. We have reported this to Apple Engineers, and hope to have resolution in the future.
  • When you playback YouTube videos from inside any third party app, you may notice that the status bar disappears and the contents of the screen appear to “shift” downward. This doesn’t cause an issue with usability – and most people won’t notice this issue. If you go to post a comment you will notice that the keyboard pops up in landscape mode, even though the app is running in portrait mode. This is due to a small issue within the YouTube player that is built into the device itself, and we have reported this as a bug to Apple Engineers, and hope to have resolution in the future.

Both of these issues are outside of our control. We appreciate the time that some of you have taken to report these to us, and appreciate your patience while all parties involved work to resolve them.

Keep up the great work in keeping us in tune with your experiences! We will keep you updated and will let you know as soon as these two issues are resolved.