Archive for the ‘SoldierKnowsBest’ Category

UPDATED: Server Outage Resolved

Monday, November 29th, 2010

The server that runs our push notifications has experienced an outage this AM of unknown origin.  We are working to restore the service as we speak.

Once the server goes active, all push notifications that are queued up will be sent as normal.   Until the server resumes normal operation, you may notice that the badge values on our apps will not reset after loading the application.   This issue will be corrected once the server starts responding again.

We will update this post as soon as this outage has been corrected.

Update 11/29/2010 2:15PM EST – This outage has been resolved.  Any pending push notifications have been sent and you should now notice that any of our applications should correctly reset the badge value upon launch.  We apologize for the outage.

If you are new to our applications, and you installed one between 3AM and 2PM EST today – please make sure to load the app again (just tap the icon, allow the app to load, and then exit) to ensure that your push notification preference is correctly registered in our push server.

Thanks again for your patience and understanding!

Soldier Knows Best App Now Available

Monday, November 22nd, 2010

We’re happy to announce today’s launch of the Official Soldier Knows Best iOS application.  For those of you who don’t know Soldier, his YouTube channel (http://youtube.com/soldierknowsbest) specializes in Tech news, reviews, and how-to’s.

Mark’s content is great and we’re proud that he has welcomed us to be a little part of what he creates by providing his official iPhone application based upon our awesome Vlogger framework.  Download it today – http://bit.ly/skbapp.

Happy Holidays and Thank You’s

Thursday, November 18th, 2010

As we come up upon the holiday season, I just wanted to take a moment to say Happy Holidays and best wishes to all.

I also wanted to take a moment to say thank you for all of the downloads and support. Since January, our free apps have logged over 8.5 million unique sessions across nearly a half million downloads, and we are now averaging one app usage every 2 seconds worldwide. This is amazing and very humbling for a tiny company like GeekUtils – I can’t possibly thank everyone enough for giving us a chance and installing our apps on your device.

We couldn’t get to that point without partnering with some great YouTube celebrities, and we thank all of those who have given us the opportunity to work with them to provide their official applications into the app store.

Finally, I want to send a quick thank you to everyone who has taken the time to contact us using the “About” tab in any of our apps. Whether it be a user asking how to use a particular feature in our apps, or contacting us to make a feature suggestion – we appreciate that you are taking time out of your schedule to share your comments. In the end, it’s only by interaction with our valuable users that we can continue to add new features and functions, and make our apps into the experience that works well for everyone.

Updated: Known Facebook Outage

Wednesday, November 17th, 2010

Looks like the facebook connect site has a certificate issue. What does this mean? It means until they fix the problem, sharing to facebook from any of our applications using the facebook API is not available.

We have submitted a bug report to facebook which has been confirmed by other app developers as well. We hope they resolve this issue quickly. In the meantime, posting to facebook using pretty much any iPhone application using Facebook’s official API is affected.

Updated 8:30AM EST 11/17/2010 – Facebook appears to be working normally now. All share functionality for third party apps has resumed normal function.

Twitter issue resolved…

Sunday, November 14th, 2010

After a couple of e-mails and a trouble ticket to Twitter, it appears they have resolved the issue that was causing the twitter views in all of our apps to appear blank.

We have also made changes to the code in our apps that should prevent blank twitter views in the event that Twitter suffers from the same issue in the future. These updates will be automatically included with the next update to all of our apps.

Thank you for your patience over the past few days. We really wish that it was possible to instantly update applications to prevent outages such as this, but unfortunately, all updates to our apps must go through the standard approval process for release to the App Store. We try to respond as quickly as possible, and we thank everyone who takes the time to let us know about issues inside of our apps using the “About” link inside every one of our apps.