Twitter issue resolved…

November 14th, 2010

After a couple of e-mails and a trouble ticket to Twitter, it appears they have resolved the issue that was causing the twitter views in all of our apps to appear blank.

We have also made changes to the code in our apps that should prevent blank twitter views in the event that Twitter suffers from the same issue in the future. These updates will be automatically included with the next update to all of our apps.

Thank you for your patience over the past few days. We really wish that it was possible to instantly update applications to prevent outages such as this, but unfortunately, all updates to our apps must go through the standard approval process for release to the App Store. We try to respond as quickly as possible, and we thank everyone who takes the time to let us know about issues inside of our apps using the “About” link inside every one of our apps.

Posted in Annoying Orange, BlackBoxTV, Bugs and Outages, CTFxC, iJustine, JoeNationTV, KevJumba, OlgaKay, PhillyD, Shane Dawson, ShayTards, SoldierKnowsBest, stirfryTV | No Comments »

Twitter Fix is on the way…

November 6th, 2010

We found the reason for the twitter outage.  Unfortunately, twitter  decided to change the widgets that we use in our apps without sending a notice of change to widget users.

This usually does not happen – companies like twitter usually “version” their widgets so that any changes only affect newer versions of the widget.  Twitter does, indeed, version their widgets – but they’ve made a breaking change that requires us to change the way our apps work in order for the widgets to resume function.

Unfortunately, this change is beyond our control.  We have already coded an updated version of our framework, and will be submitting these updates to Apple tonight.  We hope that they will speed through the review process and be available to you sometime this coming week.

In the meantime, be sure to check back to the “Dev Blog” on the “More” tab in any of our apps or visit www.geekutils.com to stay up to date with this issue  We will post again when the updated versions are available.

Thanks for your patience, and thank you to those of you who took the time to contact us to report this issue.

Posted in App Updates, Bugs and Outages, iPhone Apps | No Comments »

Twitter views are down…

November 5th, 2010

The twitter provided widgets that we use in all of our iPhone apps are currently down.  We are aware of this issue and are investigating to see if there is any kind of workaround.

At this point, we do not have an ETA for when they will be back up.  Unfortunately, the problem is originating from either an outage or a change to the widget mechanism on Twitter’s side.  We have contacted twitter support and will hopefully have an update for you soon.

Thank you for your patience.  Please check the developer blog view in any of our apps frequently for updates on resolution of this outage.

Posted in Bugs and Outages, iPhone Apps | No Comments »

Upcoming iPad update fixes YouTube issues.

November 1st, 2010

We’ve updated our in-house iPad development devices to the iOS 4.2 beta that is distributed to developers prior to the public (for compatibility testing) and we’ve got some great news!

Many of you have reported to us that when running our apps on the iPad, videos only play in portrait mode, and once the video is done – you are unable to exit back to the app without crashing out to the home screen.

This bug was initially reported to us right after the 3.2.x updates to the iPad, and we were able to duplicate the issue.  Unfortunately, there was nothing that we could do about it.  The issue was native to the iPad’s YouTube player when running in iPhone mode.  Unfortunately, because it was a device issue, we were unable to make any corrective changes in our application to resolve this issue.

The great news is that this bug appears to be fixed in iOS 4.2!!!  Once Apple releases this latest new version (rumored to be sometime this month) – all you have to do is update to 4.2 in order to fix this longstanding issue.

We thank you for your patience, and appreciate that you iPad users have stuck with us while this bug was being worked out by the talented minds at Apple.

Posted in iPad, iPhone Apps, YouTube | No Comments »

Push Notification Update…

October 21st, 2010

Over the last couple of days, we have been releasing updates to our apps utilizing the Vlogger framework that enable push notifications for new videos.

Properly designed push notification servers are very complex in nature, so, as we mentioned, we are releasing these updates to the app store one at a time so that we can stress test the server we have developed and overt any unforseen problems before they reach you, our valuable users.

We’re happy to report that so far, everything is working exactly as we had planned.  So far we have released Official PhillyD and BlackBoxTV with push notifications enabled.  We will continue to release new updates each day until updates for all of our apps are available in the app store.  We thank you for your patience and hope you are enjoying this new feature!

Posted in iPhone Apps | No Comments »

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