YouTube outage affecting some apps…

December 2nd, 2010

Currently, there is an outage with the YouTube data service that we use to retrieve video data for our apps.  In some apps, this is causing the video listings on some of the channels to show up blank, and the app will report that “YouTube is experiencing issues” when you try to refresh or retrieve the video listing (OlgaKay’s main channel, for example).

We are aware of the problem, and have reported it to YouTube.  This is NOT an error in our application – this is a YouTube outage.  As soon as YouTube resolves this issue, the applications will resume normal function.

Thanks for your patience, we’ll keep our fingers crossed that YouTube resolves this issue soon.

UPDATED 12/2/2010 6:00PM EST – YouTube has resolved this outage. Any affected apps should be functioning normally now.

Retina Display Support

December 1st, 2010

UPDATE: SoldierKnowsBest v1.1.1 has been released to the app store as of 12/7/2010.  Now everything in the app, including the bottom tab bar icons, is optimized for Retina where applicable.  Enjoy. 😉

While we love hearing suggestions and comments from fans of our applications, we’ve been suprised by some nastygrams we’ve received over the past couple of days regarding retina display support in our latest “Soldier Knows Best” application.  A few of you have sent us notes (some even quite sarcastic and/or rude) claiming that the app does not support the retina display – and we even saw a couple of unfavorable reviews in the app store claiming that the app doesn’t support the retina display.

Although it’s not my normal process to respond to negativity, I take pride in these apps that I develop and I felt it necessary to set the record straight. ALL of our apps support the retina display.  However, in the latest “Soldier Knows Best” app, we noticed after we had already submitted the app to the app store that the icons we use on the bottom bar (and on the more screen) were not optimized for the retina display. Important Note – I state again, only the icons on the tab bar (and the more screen, which is part of the tab bar) are not optimized for retina.

Rather than delay the launch of the app any further by removing and resubmitting to the app store – we let this version go through the app store review process.

Everything else – the thumbnails of each video, the fonts used in the video descriptions, the shading properties on the fonts, the YouTube login header, the video duration overlays, the app icon, the load screen, wait screens, EVERYTHING other than the tab icons is optimized for the best viewing on the retina display.

Shortly after the SKB app was approved, we submitted an update to Apple that fixes the bottom bar icons so that they are “Retina Enabled”.   As soon as this update is approved (hopefully sometime this week), the bottom bar icons will also be retina enabled and the update will be available from the app store.

Because most of you who emailed us regarding this issue must not be able to tell the TRUE difference between retina and non-retina optimized app – below you will find screenshots from version 1.1 (The same version initially released to the app store) of the SoldierKnowsBest app.  One of these screenshots is from an iPhone3GS, the other from an iPhone 4.  You can clearly see the difference in our framework depending on the screen resolution (retina vs. non retina). Look at the fonts, look at the thumbnails, look at the video duration that is superimposed over the thumbnail, look at shading, look at the overall resolution difference in the screenshots.

The only thing that is not retina is the bottom bar icons, which will be corrected shortly – had we known these were going to cause such a fuss – we would have delayed the launch of the app – is that what we should have done?  🙂

To truly visualize this correctly, view this page from our website (www.geekutils.com) on a computer and click the links below to open each image in a separate window and compare side by side. Each image is an actual screenshot at full screen resolution from the device specified.

Now, can you tell the difference?

iPhone 3GS (Click to open in a new window):

iPhone 4 (Click to open in a new window):

UPDATED: Server Outage Resolved

November 29th, 2010

The server that runs our push notifications has experienced an outage this AM of unknown origin.  We are working to restore the service as we speak.

Once the server goes active, all push notifications that are queued up will be sent as normal.   Until the server resumes normal operation, you may notice that the badge values on our apps will not reset after loading the application.   This issue will be corrected once the server starts responding again.

We will update this post as soon as this outage has been corrected.

Update 11/29/2010 2:15PM EST – This outage has been resolved.  Any pending push notifications have been sent and you should now notice that any of our applications should correctly reset the badge value upon launch.  We apologize for the outage.

If you are new to our applications, and you installed one between 3AM and 2PM EST today – please make sure to load the app again (just tap the icon, allow the app to load, and then exit) to ensure that your push notification preference is correctly registered in our push server.

Thanks again for your patience and understanding!

Soldier Knows Best App Now Available

November 22nd, 2010

We’re happy to announce today’s launch of the Official Soldier Knows Best iOS application.  For those of you who don’t know Soldier, his YouTube channel (http://youtube.com/soldierknowsbest) specializes in Tech news, reviews, and how-to’s.

Mark’s content is great and we’re proud that he has welcomed us to be a little part of what he creates by providing his official iPhone application based upon our awesome Vlogger framework.  Download it today – http://bit.ly/skbapp.

App Updates now available.

November 18th, 2010

The updates we mentioned the other day for the remainder of our apps are now availble.  These are:

CTFxC 2.2, BlackBoxTV 1.2, OlgaKay 2.2, Unofficial Shane Dawson TV 2.2, Unofficial ShayTards 2.2, Unofficial iJustine 2.2, JoeNationTV 1.2, The Fine Brothers 1.1, and KevJumba Official 1.2

These updates do not include any critical bug fixes but do include several important updates, performance enhancements, and miscellaneous improvements.  Please upgrade at your earliest convenience by visiting the app store on your device.